Policies

Cancellation Policies

7 Day Cancellation Policy: 
If a guest reservation is taking place on a non observed holiday, to cancel their reservation it must be done so 7 days prior to check in date. If a reservation is cancelled within the 7 day policy window the first day’s accommodations will be charged to their card on file.

30 Day Cancellation Policy 
If a guest reservation is taking place on one of the Freestone Inn’s observed holidays, to cancel their reservation it must be done so 30 days prior to check in date. If a reservation is cancelled within the 30 day policy window the entire reservation will be charged to their card on file. 

Observed Holiday

2021
Labor Day: September 3, 2021 – September 6th, 2021
Columbus Day Weekend: October 8, 2021 – October 11, 2021
Thanksgiving Weekend: November 25, 2021 – November 28, 2021
Holiday Season: December 17, 2021 – January 3, 2022

2022
MLK Weekend: January 14, 2022 – January 17, 2022
Presidents’ Day Weekend: February 18, 2022 – February 21, 2022
Memorial Day Weekend: May 27, 2022 – May 30, 2022
4th of July Weekend: July 1, 2022 – July 4, 2022
Labor Day Weekend: September 2, 2022 – September 5, 2022
Columbus Day Weekend: October 8, 2021 – October 11, 2021
Thanksgiving Weekend: November 24, 2021 – November 27, 2021
Holiday Season: December 17, 2021 – January 3, 2022

Fire Season
Wildfire is part of the ecosystem of the Methow Valley. Fire Season is typically mid-July through early September. During peak Summer, high fire danger, smoky air and potential road closures should be expected. If you book during this time, you are doing so at your own risk.  The Freestone Inn will follow normal cancellation policy unless extreme situation arises. 

Winter Season 

Snow is a part of our environment typically November through April every year. On average we receive 155 inches of snowfall a year and frequently this effects the pass conditions. If guests are booking during this time, it should be understood they are doing so at their own risk. Our only exception to our normal cancellations policy’s during winter is if all passes are closed or only one remains open we will waive our policy. If two or more passes are open the cancellation policy is still valid. 

Prepare for winter driving: http://wsdot.com/travel/real-time/mountainpasses/winterdrivingtips

               Check forecast: nwac.us/

               North Cascades National Park: www.nps.gov/noca/index.htm

               @WSDOT_East: http//twitter.com/WSDOT_East

Accommodation Guarantee 

If our guests request to stay in a particular accommodation, our staff will try our best to accommodate their request. Please note the Freestone Inn has the right to move your reservation to a comparable accommodation. 

EXCESSIVE CLEANING

Housekeeping is provided at the end of the rental period. However, except for normal use and maintenance, you must leave the premises in good condition. Excessive cleaning charges will be billed at the rate of $35 per hour if required.

You are responsible for any and all damage your party may cause during your stay. You agree that you are responsible to pay the full cost of replacement or repair of damaged items. We appreciate being informed of any accidents or breakage that occur during your stay.

Pet Damage Fee

Should your furry friend shed a great deal or have a potty incidents in the room, an additional fee may be charged to the credit card on file in the amount of $25-250.

Should your pet cause property or item damage, an incidental fee will be charged at market value to your credit card on file.